Frequently asked questions
Does the meter require manual coding?
No manual code entry is required when a compatible strip is inserted.
How quickly does it display a result?
The manufacturer states approximately 5 seconds after the sample is applied correctly. Follow the supplied instructions for proper use.
Does it connect to a phone or app?
No phone, app, or Bluetooth connection is claimed for this product.
Is this a continuous glucose monitor?
No. This is a finger-stick blood glucose meter, not a continuous glucose monitor.
Which test strips should I use?
Use only strips confirmed as compatible with this meter. Contact us before ordering replacements if you are unsure.
What should I do if a result seems unexpected?
Repeat the test with a new compatible strip and follow the product instructions. Discuss unexpected results or treatment decisions with a healthcare professional.
How can I get product support?
Email support@elunivacare.com and include your order number and a brief description of the question.