Legal notice

Legal Notice

Last updated: July 27, 2026

This Legal Notice provides information about the owner and operator of the Eluniva Care website.

Website Operator

Brand name: Eluniva Care

Legal business name: LuxeAesthetic Living Limited

Website: https://www.elunivacare.com

Email: support@elunivacare.com

Business address:

Room 1911
Lee Garden One
33 Hysan Avenue
Causeway Bay, Hong Kong Island
Hong Kong

Eluniva Care is operated by LuxeAesthetic Living Limited, a company registered in Hong Kong.

Customer Support

Customer service is currently provided by email.

Email: support@elunivacare.com

Customer service hours:

9:00 AM–10:00 PM China Standard Time (UTC+8)

Eluniva Care does not currently provide customer support by telephone.

When contacting us about an order, please include your full name, order number, and a description of your question or issue.

Website Platform

This online store is hosted and supported by Shopify.

Shopify provides the ecommerce platform that enables Eluniva Care to display and sell products and process online transactions.

Payments may be processed by Shopify and other payment providers shown during checkout. These providers may process information according to their own terms and privacy policies.

General Information

We make reasonable efforts to keep the information on this website accurate, complete, and current.

However, product information, prices, availability, website content, and other information may be updated when necessary.

Minor errors, omissions, or temporary technical issues may occur. If we discover a material error affecting an order, we will take reasonable steps to notify the customer and provide an appropriate resolution.

Health and Medical Disclaimer

The products and information available through Eluniva Care are intended to support general home health monitoring and personal wellness routines.

Nothing on this website, including product descriptions, articles, instructions, emails, or customer support communications, should be interpreted as medical advice, diagnosis, treatment, or a recommendation to change medication.

Eluniva Care products and website content are not substitutes for advice, diagnosis, examination, or treatment from a qualified healthcare professional.

Customers should:

Read and follow the instructions supplied with the product
Use the product only for its intended purpose
Consult a qualified healthcare professional regarding health concerns
Avoid changing medication or treatment based solely on a product reading
Contact local emergency services in a medical emergency

Individual readings and results may be affected by product use, positioning, movement, environmental conditions, and other factors. Customers should discuss unexpected or concerning readings with a qualified healthcare professional.

Product Information

Product photographs are provided to help customers understand product appearance and features.

Actual colors or appearance may vary slightly because of lighting, screen settings, manufacturing updates, or other reasonable variations.

Any medical device registration, certification, performance specification, accuracy statement, or regulatory claim displayed on the website should apply only where supported by appropriate product documentation.

Eluniva Care does not claim that a product diagnoses, treats, cures, or prevents a medical condition unless such a claim is specifically authorized and supported by applicable regulatory documentation.

Intellectual Property

Unless otherwise stated, the content of this website—including the Eluniva Care brand presentation, text, graphics, photographs, videos, product descriptions, icons, layout, and design—is owned by or licensed to LuxeAesthetic Living Limited.

Website content may be viewed for personal and non-commercial purposes.

Content may not be copied, reproduced, modified, republished, distributed, sold, scraped, or commercially used without prior written permission, except where permitted by applicable law.

References to third-party trademarks, product names, payment methods, platforms, or service providers remain the property of their respective owners.

Nothing in this Legal Notice claims that the Eluniva Care name or logo is a registered trademark unless expressly stated and supported by a valid registration.

External Links

This website may contain links to third-party websites or services, including shipping carriers, payment providers, social media platforms, and other service providers.

These third-party websites are controlled by their respective operators and are governed by their own terms and privacy policies.

LuxeAesthetic Living Limited is not responsible for third-party content, availability, security, or practices outside its reasonable control.

The inclusion of a link does not necessarily constitute endorsement of all content, products, or services offered by that third party.

Website Availability

We take reasonable steps to maintain website availability and security.

However, uninterrupted access cannot be guaranteed. The website may occasionally be unavailable because of maintenance, technical problems, service provider interruptions, security updates, or circumstances outside our reasonable control.

Limitation of Liability

To the maximum extent permitted by applicable law, LuxeAesthetic Living Limited is not liable for indirect, incidental, special, or consequential losses resulting from use of this website when such losses were not reasonably foreseeable.

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded, including liability for fraud, willful misconduct, or mandatory product and consumer protection obligations.

Customers retain all rights that cannot be waived under applicable law.

Consumer Policies

Purchases made through this website are also governed by our current policies:

Refund & Return Policy:
https://www.elunivacare.com/policies/refund-policy

Shipping Policy:
https://www.elunivacare.com/policies/shipping-policy

Customers should review these policies before placing an order.

Governing Law

This website is operated by a company registered in the Hong Kong Special Administrative Region.

This Legal Notice is governed by the laws of the Hong Kong Special Administrative Region, without limiting mandatory consumer rights that may apply in a customer’s country, state, or region of residence.